As the cold winter weather gives way to spring, South Carolina residents know that they will soon be switching their heating to cool. In Charleston, the summers can be brutally hot, so when your air conditioning breaks, sitting around waiting on emergency service can be horrible. If calling a company for an emergency AC repair in Charleston, SC cannot be avoided, make sure that you look for these four things to ease your nerves about the quality and price of your repair call.
Responsiveness
Excessive wear and tear on an air conditioning system can lead to a breakdown. That’s why people typically have their systems break at the same time, leading to a rash of emergency calls. The key to an emergency service is its responsiveness. It isn’t an emergency call if you have to wait days for the company to show up. If you can’t even get someone to answer your initial call, that’s not a great sign that they will show up when you need them most. Always look for a company that displays reliability and good response times to their customers.
Cost
In an emergency, beggars can’t be choosers, but that doesn’t mean that you have to pay exorbitant rates. Even if it is an emergency, that doesn’t mean you don’t have time to call around and ask for rates. Taking the time to investigate the cost of an emergency repair service can save you a lot of headaches after the fact. Emergency calls are almost always more expensive than a call around business hours, but no company should hold you hostage and charge you way too much.
Trained Technicians
When it comes to repairing your air conditioning, you want to find someone with the industry knowledge and expertise to troubleshoot and fix the problem on-site. If you hire someone well-versed in the major brands and manufacturers, they are more likely to be able to decipher the problem and find a cost-conscious way to fix it. You don’t want the person you hire to use your air conditioning repair as a learning experience!
Reputation
Again, in an emergency, you might not have days or weeks to wait, but you do have minutes to hours. Thanks to online reviews, you can quickly see what the reputation of a business is. Reviews are usually a great gauge about how well a company addresses its customers’ concerns. Don’t just Google “emergency ac repair Charleston, SC” and call the first option. Take the time to look around and find someone you can trust.
As anyone who lives in Charleston knows, when the hot weather rushes in, it will rush in quickly. And waiting for an emergency repair can be pretty brutal if you don’t hire an air conditioning repair company that is responsive to your needs. Before you pick up the phone or get on Google to choose the first company that pops up, take the time to do some investigation. You might not have days or weeks, but taking just an hour or two to find a credible company can save you a lot of headaches, hassle, and expense! Contact Carolina Comfort Specialist when you need an emergency repair!
